ACTUAL / CUSTOMARY
The physicians of the Dermatology Clinic feel it is important for you to understand the charges, and to be satisfied that you are receiving the finest treatment at a reasonable cost. Dermatology is a specialty; therefore, all clinic fees are aligned with the charges that most dermatologists find acceptable for the same type of service. If there are any questions regarding the fees, please feel free to discuss them with the Billing Department or Business Administrator.
SPECIAL REPORTS AND LETTERS
Occasionally, medical information will be needed by your employer, another physician, or a third party. When this is necessary, for your own protection, the clinic must have written permission to release the information. Please ask for this form at the front desk. In addition, if you have any form that needs a physician signature, please give it to the receptionist as you check-in.
FEE TICKETS
At the conclusion of each office visit, you will receive a fee ticket which will list the professional charges for the day. Be sure to present this to the receptionist as you leave.
CREDIT POLICY
All copays, cosmetic procedures (non-covered benefits), and private payments are due and payable when the service is received. All charges will be filed with your insurance. It is your responsibility to pay any deductible amount, co-insurance, or any other balance not paid for by your insurance company. Any arrangements for extending payment should be discussed with the Credit Manager. When your insurance company makes a partial payment, you will receive a statement to notify you of the remaining balance. For your convenience, MasterCard, VISA, American Express, and Discover cards are accepted along with personal checks or cash. All balances are due 30 days after the statement is sent.
INSURANCE
We participate with Medicare and most major insurance plans. We file all insurance claims. We know questions can arise on insurance matters and these should be discussed with our Billing Department. We will be happy to help you receive maximum benefits; however, the agreement of the insurance company to pay for medical care is a contract between you and the company. Therefore, the negotiation of a disputed claim is the responsibility of the patient. It is also the patient’s responsibility to request and obtain a referral if required by the contracting insurance company.
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